Communication is not just verbal. It is also body movement, hand position, eye contact and several other cues given by the speaker that can either confuse or solidify the message. It is estimated that 60 to 90 percent of communication is unspoken. Nonverbal communication expresses feelings and attitudes that may not match what is being said. Because so much of communication is nonverbal, many communication degree programs offer courses that study nonverbal communication.
In today’s high-tech world, people can pursue their communication degree online, which is extremely convenient for someone who has a full-time career or personal obligations. While studying what others do while they speak, people begin to realize their own idiosyncrasies, which can improve their communication abilities.
Listen with Your Ears and Your Eyes
When communicating with someone, it is as important to watch as it is to listen. Take note if someone is tense, if they speak with their hands or if they make good eye contact. All of these cues offer information about the speaker. Perhaps they are nervous about the information they are sharing or they are lying. Does their voice sound confident or is it over-confident? Maybe the conversation starts to feel more like a sales pitch. Nonverbal speech is important in the business world, and good communicators should pay just as much attention to what the speaker is doing as to what they are saying.
The Importance of Nonverbal Communication
Nonverbal communication adds a lot to the conversation, and when people are unable to pick up on those cues, it can be frustrating. Imagine if someone received a text message from their boss stating, “We need to talk.” If that message had been delivered in person, the recipient would have been able to notice the boss’s tone or facial expressions. If the boss had a frown and his arms were crossed, it is probably not good news. In this case, the nonverbal cues are important to understand the message.
Nonverbal Communication Courses
Nonverbal communication courses define what nonverbal communication is, where it is used and how it relates to other kinds of communication. Although students have a choice when it comes to the style of program they choose, earning a communication degree online is one of the most convenient. This option allows working adults to earn a degree for either career advancement or a career change. By studying non-verbal communication, people learn how to read what other people are saying and how to be better communicators, which in turn makes them better at their jobs.
Learn more about UTPB’s online BA in Communication program.
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